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The Service Design Podcast

The service design podcast brings stories and inspiration about service Design and related projects to your ears.
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Now displaying: January, 2020

The Service Design Podcast is hosted by David Morgan and Stina Vanhoof from Knight Moves in collaboration with the Service Design NetworkIn this podcast we have conversations with Service Design practitioners from around the world. We love what we do and we love to hear experiences from others.

Jan 23, 2020

Steph Hay is VP design at Capital One an American bank. She opened the second day with her talk ‘Designing for Trust. Steph talked about the example of sesame street. In order for children to learn, they need to trust the person or puppet that thought them new stuff.

Discover what Sesame Street and and the ‘I love you’ metric can teach you!

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