Jesse Grimes has been practicing service design from the very beginning of its existence. He’s a senior service designer at Informaat and plays an important role in the service design community as management board member of the Service design network and as Editor-in-Chief of Touchpoint. Jesse explains how service design became a well established discipline in lots of different disciples around the whole globe, he shares his experience on visiting China. We also talked about the importance of building a netwerk around service that is broader then the practitioners itself but needs to contain buying for all different discplens as well.
We don’t intent to be a network that is only for service designers as a closed community. We want to build the interest en recognition of the field outside specifically service designers and amounts the people who buy our services.
- Jesse Grimes -
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